Tillsonburg Hydro Billing Issue

Some Tillsonburg Hydro customers may be affected by a billing error wherein bills were generated a day earlier than usual (February 2).

If customers had a pre-authorized payment scheduled for February 3, a bill generated on February 2 will not reflect this payment as it hadn't been made yet. 

However, rest assured that pre-authorized payments scheduled for February 3 were processed as scheduled, and the amount posted to the customer's account.

Tillsonburg Hydro Inc apologizes for the confusion.

 

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